Who we are
Wattz Rides is an invite-only private EV chauffeur service in the San Francisco Bay Area. The fleet is Tesla Model X and Polestar 2. This policy covers wattzev.com and the Wattz Rides app we use to take bookings.
Questions about privacy go to info@wattzev.com. That is the only contact we publish.
What we collect
We collect what we need to run an invite-only chauffeur service. We do not run advertising trackers on this marketing site, and we do not sell personal information.
- Account and booking. Name, email, and the details of a ride: pickup and drop-off, time, vehicle, and trip status. A phone number only if you choose to add one so a chauffeur can reach you at the curb.
- Messages. Email you send us, and messages you exchange in the app before or during a trip.
- Device. Basic information the app needs to work, such as device type and app version, and similar technical data our host receives when you load a page (for example IP address and browser type).
This site loads the Inter typeface from Google Fonts. That request can share your IP address with Google. We do not add other analytics or ad scripts here.
How we use it
We use this information to:
- Create and manage your invite and account
- Take, dispatch, and complete bookings
- Answer support email and in-app messages
- Reduce fraud and misuse
- Improve the service in ordinary ways, such as fixing bugs
Sharing
We share information only as needed to operate Wattz Rides:
- People who help us run the service — chauffeurs assigned to your trip, and vendors such as hosting or, if a ride is paid in the app, payment processing. They may use the information only to do that work for us.
- Legal — if we must to comply with law, respond to a valid request, or protect riders, chauffeurs, or Wattz Rides.
We do not sell personal information, and we do not share it for cross-context behavioral advertising.
Retention
We keep account and trip records while your account is active and for a reasonable period afterward so we can handle support, disputes, and legal duties. If you ask us to delete your information, we will, except where we need to keep a record (for example a completed trip or a payment).
Security
We use reasonable safeguards appropriate to a small service. No method of storage or transmission is perfectly secure.
Your choices
You can email info@wattzev.com to access, correct, or delete personal information we hold, or to close your account. If you are a California resident, you can also ask what categories of personal information we collected, used, or disclosed, and you can ask us not to sell or share it. We do not sell or share personal information as those terms are used in the CCPA.
We will not discriminate against you for making a privacy request. We may need to confirm it is you before we act.
Children
Wattz Rides is for invited adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, email us and we will delete it.
Changes
If this policy changes, we will update this page and the date above. Continued use of the site or app after an update means you accept the revised policy for information collected going forward.
Plain-language draft for this site. Have counsel review it before go-live.